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Npower withdraws mobile app after hackers steal personal

 
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BerichtGeplaatst: 01-03-2021 11:02:09    Onderwerp: Npower withdraws mobile app after hackers steal personal Reageren met citaat





Npower has permanently withdrawn its mobile app after hackers used it to access customers' personal details, including the sort code and the last four digits of their bank account.The hack, which cybersecurity experts say, has made its customers "open to fraud" is known to have occurred around the beginning of February.The company declined to say how many gas and electricity customers were affected by the breach. But said I had contacted them It was the latest setback for Npower's parent company E.ON, which took over in 2019 and shifted what was left of its 3.6 million customers.

In December, เกมสล็อตฟรี E.ON was forced to apologize after using automatic debit in January 11 days ahead of schedule, telling affected people they would not receive their refunds until Christmas.As of late January, E.ON's app, which allows customers to access accounts and enter their latest readings, was down for about two weeks.Npower said on Friday that it was not involved in a cyber attack. The app will not be reinstated and customers must use the website to access their account.We found suspicious cyber activity affecting the Npower mobile app,

where someone accesses a customer account using login information stolen from another website," a Npower spokeswoman said.We have reached out to all affected customers to raise awareness of this issue, encouraging them to receive advice on how to prevent unauthorized access to their online accounts. We lock any online accounts that may be affected immediately. In addition, we have also notified the [ICO] Office of Information and Fraud, Protecting the security and customer information is our top priority. Cyber ​​security expert Ray Walsh of ProPrivacy

said that people using the app should check their bank statements immediately for unusual activity.This violation, including the sort code and the last four digits of the customer's bank account number, makes them open to fraud. Hackers can now access all user credentials and passwords from the Npower app, meaning consumers will have to change the password of any account that uses the same details.The likelihood that consumers will receive a phishing email is high, so it is imperative that consumers monitor their inbox carefully for any email that forces them to follow the link. This or ask for personal information, "he said.
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